× Velas Resorts' will cover the cost of the antigen test for all returning passangers to the USA. A certified laboratory will perform the test within the property, and the result will be ready in a maximum of 24 hours. The test will be available daily from 9:0am to 6:00 pm. *The antigen test is mandatory for the United States; it will be applied at no cost only to US residents traveling from and to the United States, with a minimum stay of 3 nights.
In case the test is positive. ***Velas Resorts' will give you a 75% discount on the public rate to extend your reservation; also an extra suite will be offered for the people who obtain a positive result. The suites will be relocated to an area reserved for everyone's safety and tranquility, with services for you and your whole family.
If you wish, you can request visits or calls for medical follow-up with the best hospitals in the area. The hotel will provide you with an oximeter and thermometer in your suite for constant monitoring.
Velas Resorts will continue to provide you with regular accommodation services until a second test indicates a negative result and you can return home. (***Additional accommodation and necessary medical services will be at the guest's expense. In order to occupy the courtesy suite, it is required to pay for an additional suite with the 75% discount. We have alliances with the most prestigious hospitals in the area.)